Fraud FAQs

• Is bloomchic.com the only site where I can purchase authentic BloomChic products?

Yes. Please note that bloomchic.com is the only authorized website where you can purchase genuine BloomChic products. In addition to our e-commerce site, ​https://bloomchic.com/, you can also purchase our products through the BloomChic app.

• How can I report a potentially fraudulent website to BloomChic?

At BloomChic, we take fraudulent websites very seriously and want to ensure our customers are protected. If you come across a potentially fraudulent website, please report it to us immediately at [email protected]. Our team will investigate and take appropriate action to protect our customers.

• Oh no! I think I've been scammed by a fraudulent website impersonating BloomChic. What can I do?

If you have already made a purchase from a fraudulent website, we recommend taking the following steps to recover your funds:
Contact your bank or credit card company and request a chargeback for the transaction. Provide evidence that you did not receive the product or service you paid for.
If you paid using PayPal, file a dispute through their resolution center.

• How can I protect myself from future scams?

You should always triple check sites you shop by looking for credentials like contact information, customer service information, press links, and an "About Us" page.
With us, the easiest way to triple check is to, before you click “pay now” at checkout, confirm that you’re on our site: bloomchic.com. It's a crazy world out there! Please use your best judgement.